Frequently Asked Questions

How many people will be with me on the tour?

This is entirely up to you! We only offer private tours so you can bring your friends and family along. In order to provide the best experience, we suggest a maximum party of 6. For a larger group please get in touch and we can create a tailor-made experience.

Are your tour dates flexible?

Yes, they are! As we offer bespoke tours, we don't have fixed dates, but rather adapt them to your specific schedule. We can provide activities to suit every need, but please be aware that some of the proposed experiences might be dependant on the season and specific dates.

How do I book a tour?

If you already like one of our sample tours or just want to build your own itinerary, get in touch with us and we'll make sure you get the trip of your life! Once we agreed on the details of the tour, we require a 30% deposit which can be done through many online payment portals or by bank transfer. The complete payment will be due 30 days in advance.

What is your cancellation policy?

We know that sometimes "life happens" - things just don't work out. So in the unlikely event you can't make it anymore, we'll refund you the total amount less the deposit. However, we know you'd love to make a comeback, so we can keep the deposit for your next trip with us!

What does my tour include?

We strive to offer you the best value during the tour, all while keeping it flexibile to your own needs. As such, any of our tours include:

  • 24/7 private guidance
  • pre-arrival and post-departure assistance
  • airport pick-up and drop-off
  • transportation in modern and confortable vehicle
  • accommodation in charming, carefully chosen Romanian lodging
  • one meal per day (usually breakfast), depending on the itinerary
  • activities described in the tour (additional activities are possible for a fee)
  • admissions related to the tour (e.g. entrance, environmental, parking fees)
  • local guides where needed (e.g. museums, natural reservations, boat trips)
  • mineral drinking water from Europe's best springs
  • lots of laughs and good stories!

What are my own expenses?

Although we'd love to take you on an all-inclusive tour, we know that sometimes you just want to do your own thing. The following costs are NOT included in the tour price, but we are more than happy to assist with any of them:

  • airline tickets (usually to Bucharest)
  • international travel insurance
  • additional meals & beverages
  • extra activities of your choosing
  • photography fees (charged by specific attractions)
  • other personal expenses
  • shopping
  • tips